Privacy Policy
Effective date: January 12, 2026
Poolside Renos (“Poolside Renos,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://poolsiderenos.com/ (the “Site”), contact us, request a quote, or otherwise interact with our marketing and advertising (including Google Ads and Google Local Services Ads).
1) Information we collect
A. Information you provide to us
When you fill out a form, request a quote, call, email, or message us, we may collect:
-
Contact information (such as name, email address, phone number)
-
Message content and details you provide about your project
-
Any other information you choose to send us
(Our forms commonly request Name, Email, Phone, and Message.)
B. Information collected automatically
When you use the Site, we (and our service providers) may automatically collect:
-
Device and browser data (IP address, device type, browser type, operating system)
-
Usage data (pages viewed, clicks, referring/exit pages, time spent, approximate location derived from IP)
-
Cookies and similar technologies (described below)
C. Leads from Google Local Services Ads (LSA)
If you contact us via Google Local Services Ads (for example, by calling or messaging through a Google LSA placement), Google may generate and provide us lead information such as your name, phone number, message, service request details, and other lead metadata. We use that information to respond to your request and provide services.
2) How we use your information
We may use information we collect to:
-
Respond to inquiries, provide quotes, and communicate with you
-
Schedule, deliver, and support our services
-
Improve the Site, customer experience, and our services
-
Measure and understand marketing performance (including ad conversions and lead quality)
-
Protect against fraud, abuse, and security risks
-
Comply with legal obligations and enforce our rights
2A) SMS Communications & Consent
If you provide your mobile phone number and opt in to receive SMS messages from Poolside Renos, we may send you text messages related to:
-
Appointment scheduling or confirmations
-
Responding to your inquiries or quote requests
-
Service updates or project-related communications
SMS consent is not a condition of purchase.
You may opt in by submitting your phone number through our website forms, requesting a quote, calling or texting us, or otherwise explicitly agreeing to receive text messages from us.
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.
Message frequency may vary. Message and data rates may apply.
3) Cookies, analytics, and advertising
A. Cookies and similar technologies
We may use cookies, pixels, tags, and similar technologies to operate the Site and understand how visitors use it.
B. Google Analytics
If we use Google Analytics, it helps us understand Site traffic and usage.
C. Google Ads (including conversion tracking and remarketing)
We may use Google Ads features such as conversion tracking and remarketing to:
-
Measure which ads lead to calls, form submissions, or other actions
-
Show ads to people who have visited our Site (remarketing), where permitted by law
D. Your choices for cookies and ads
Depending on your device and browser, you can:
-
Adjust your browser settings to block or delete cookies (note: some site features may not function properly)
-
Opt out of certain forms of personalized advertising using the settings provided by Google and other advertising providers, where available
SMS communications are separate from website cookies, analytics, and advertising technologies.
4) How we share information
We may share your information:
-
With service providers that help operate our business (hosting, analytics, advertising, communications, CRM, etc.) under contracts that restrict their use of data
-
With advertising and analytics partners (such as Google) for measurement and ad delivery, where applicable and permitted
-
For legal reasons (to comply with law, protect rights or safety, prevent fraud, respond to lawful requests)
-
In connection with a business transfer (merger, acquisition, or sale of assets), with appropriate protections
We do not knowingly sell your personal information for money. Some privacy laws distinguish between “selling” and “sharing” for targeted advertising; where applicable, you may have the right to opt out of certain sharing.
Mobile Information Sharing
Mobile phone numbers and SMS consent information are not sold or shared with third parties for their marketing or promotional purposes. We may share mobile information only with service providers who assist us in operating our communications systems and who are contractually obligated to protect your information.
5) Third-party links and services (Financing, WhatsApp, etc.)
The Site may link to third-party websites and services. If you click a third-party link, you are leaving our Site and the third party’s privacy practices will apply. We are not responsible for third-party sites or services.
If you contact us via WhatsApp or another third-party messaging service, your communications may be processed by that provider under its own terms and privacy policy.
6) Data retention
We keep personal information as long as needed to:
-
Respond to you and provide services
-
Maintain business records
-
Comply with legal obligations
-
Resolve disputes and enforce agreements
Retention periods vary depending on the type of data and our legal or operational needs.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.
8) Children’s privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9) Your privacy rights (may vary by location)
Depending on where you live, you may have rights to:
-
Request access to personal information we have about you
-
Request correction or deletion (subject to exceptions)
-
Opt out of certain data processing (such as targeted advertising “sharing,” where applicable)
To make a request, contact us using the information below. We may need to verify your identity before fulfilling your request.
10) Contact us
Poolside Renos
Showroom: 9720 Stirling Road, Suite 105, Cooper City, FL 33024
Phone: (954) 932-7314
Email: swimpoolpatios@aol.com
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.